Terms & Conditions
Last Updated: January 1, 2025
Introduction
Welcome to JackPot Guru. These Terms and Conditions ("Terms") govern your use of our gaming platform and services. By accessing or using JackPot Guru, you agree to be bound by these Terms and all applicable laws and regulations.
If you do not agree with any of these Terms, you are prohibited from using or accessing JackPot Guru. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
Definitions
- "JackPot Guru," "we," "us," or "our" refers to the gaming platform and its operators
- "User," "you," or "your" refers to any individual who accesses or uses our services
- "Platform" refers to the JackPot Guru website, mobile applications, and related services
- "Services" refers to all gaming, entertainment, and related services provided by JackPot Guru
- "Account" refers to your registered user account on the JackPot Guru platform
Eligibility and Account Registration
Age Requirements
You must be at least 18 years old to use JackPot Guru services. By using our platform, you represent and warrant that you are of legal age and have the legal capacity to enter into these Terms.
Account Registration
To access JackPot Guru services, you must create an account by providing accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
- Ensuring your account information remains accurate and up-to-date
Identity Verification
JackPot Guru may require identity verification to comply with regulatory requirements and prevent fraud. You agree to provide requested documentation and information for verification purposes.
Acceptable Use Policy
Permitted Uses
You may use JackPot Guru services for lawful gaming and entertainment purposes only. You agree to:
- Use the platform in accordance with all applicable laws and regulations
- Provide accurate and truthful information
- Respect other users and maintain appropriate conduct
- Use only legitimate payment methods for transactions
Prohibited Activities
The following activities are strictly prohibited on JackPot Guru:
- Creating multiple accounts or sharing account access
- Using automated systems, bots, or software to access the platform
- Attempting to manipulate games or exploit system vulnerabilities
- Engaging in fraudulent activities or money laundering
- Violating intellectual property rights
- Transmitting malicious code or harmful content
- Interfering with platform operations or security
Gaming Terms and Conditions
Game Rules
All games on JackPot Guru are subject to specific rules and regulations. You agree to:
- Familiarize yourself with game rules before playing
- Accept all game outcomes as final and binding
- Play responsibly and within your means
- Report any suspected technical issues immediately
Fair Play
JackPot Guru is committed to fair play and uses certified random number generators for all games. We reserve the right to investigate and take action against any suspected cheating or fraudulent behavior.
Responsible Gaming
We promote responsible gaming and provide tools to help you manage your gaming activity, including:
- Account funding limits and session time limits
- Self-exclusion options
- Reality checks and spending alerts
- Access to support resources and counseling services
Financial Terms and Transactions
Account Funding and Payouts
All financial transactions on JackPot Guru are subject to the following terms:
- Account funding is processed immediately upon verification
- Payouts are subject to verification and processing times
- Minimum and maximum transaction limits may apply
- All transactions must comply with anti-money laundering regulations
Payment Methods
JackPot Guru accepts various payment methods, including credit cards, debit cards, UPI, net banking, and digital wallets. You are responsible for ensuring you have sufficient funds and authorization for all transactions.
Currency and Exchange Rates
All transactions are processed in Indian Rupees (INR). Exchange rates for international transactions are determined by your payment provider and may vary.
Bonuses and Promotions
Bonus Terms
JackPot Guru may offer various bonuses and promotions. All bonuses are subject to specific terms and conditions, including:
- Playthrough requirements and bonus conditions
- Time limits for bonus usage
- Game restrictions and contribution percentages
- Maximum play limits during bonus periods
Promotional Offers
We reserve the right to modify, suspend, or cancel any promotional offers at any time. Promotional terms are subject to change without notice.
Intellectual Property Rights
Platform Content
All content on JackPot Guru, including games, graphics, text, software, and trademarks, is protected by intellectual property laws. You may not:
- Copy, modify, or distribute platform content
- Reverse engineer or decompile our software
- Use our trademarks or logos without permission
- Create derivative works based on our content
User-Generated Content
You retain ownership of content you create, but grant JackPot Guru a license to use, modify, and distribute such content for platform operations.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
You consent to the collection and processing of your personal data as described in our Privacy Policy, including for identity verification, fraud prevention, and regulatory compliance purposes.
Account Suspension and Termination
Termination by You
You may close your JackPot Guru account at any time by contacting our support team. Upon account closure, any remaining balance will be processed according to our payout procedures.
Termination by Us
We reserve the right to suspend or terminate your account if you:
- Violate these Terms or applicable laws
- Engage in fraudulent or suspicious activities
- Provide false or misleading information
- Fail to comply with verification requirements
Effect of Termination
Upon account termination, your access to JackPot Guru services will cease immediately. Any outstanding obligations will survive termination.
Disclaimers and Limitations
Service Availability
JackPot Guru services are provided "as is" and "as available." We do not guarantee uninterrupted service availability and may suspend services for maintenance or technical reasons.
Limitation of Liability
To the maximum extent permitted by law, JackPot Guru shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Force Majeure
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
Governing Law and Dispute Resolution
Governing Law
These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of JackPot Guru services shall be subject to the exclusive jurisdiction of Indian courts.
Dispute Resolution
We encourage users to resolve disputes through our customer support channels. If informal resolution is not possible, disputes may be subject to binding arbitration or court proceedings as applicable.
Modifications to Terms
JackPot Guru reserves the right to modify these Terms at any time. Material changes will be communicated through:
- Email notification to registered users
- Prominent notice on our platform
- Updated Terms posted on our website
Your continued use of our services after any modifications constitutes acceptance of the updated Terms.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Through our Support page
- By email at [email protected]
- By mail at our registered office address
We are committed to addressing your concerns and providing clarification on any aspect of these Terms.